Can Readers Trust Book Reviews Online?

There is much discussion on the interwebs this week about the state of online book reviews. Is the discussion of books happening out there falsely positive? Or, is the atmosphere overly nasty and negative? (Visit Goodreads or Amazon for a taste of both experiences.)

TOO MUCH PANDERING?

Let’s start with Jacob Silverman’s piece on Slate about the “epidemic of niceness in online book culture.” To summarize: he calls into question the way authors behave on Twitter and other social media outlets. He wonders, with good reason, how a reviewer (“professional,” a blogger, etc.) can write or even Tweet honestly about a book if a friendly author has made a personal connection online with the person writing the review. He also addresses the literary community’s mass enthusiasm for books not yet read, or worse, read and then mentioned everywhere with too much stretching of the truth.

In other words, if every book is a “must read,” and “amazing,” then how can people looking for suggestions take all this hyperbolic Tweeting and Facebooking seriously?

BUT DO WE REALLY WANT MORE SNARK?

On The Rumpus, Michelle Dean wrote a thoughtful response to Silverman’s criticism of the lack of criticism out there in the literary landscape. At the end she questions whether readers (and writers, obviously) truly want or need “more bare name-calling and bitchery on the internet.” (emphasis is Dean’s, not mine.) We probably don’t. Agree?

WHAT TO MAKE OF REVIEWS FROM ASPIRING NOVELISTS?

I publicly addressed a similar concern about reviews (several weeks before Silverman’s article, I’d like to note) when I asked in the comment section of writer Hallie Sawyer’s blog if readers can trust reviews from aspiring novelists. The way I see it, aspiring novelists would never burn a bridge in the publishing world. With that in mind, I’m sometimes suspicious of reviews on those blogs.

Hallie responded with an entire post called: “Can a Book Review be Called a Review if it Isn’t Critical?” At the end she came up with a sensible solution for the book “review” section of her blog. Acknowledging that she didn’t want to write negative reviews (I feel the same way), she changed the book section of her blog from “reviews”  to “recommendations.” Obviously Hallie and I encounter books we don’t like. Guess what? We don’t waste space on our blogs writing about them.

THE PROBLEM WITH AMAZON AND GOODREADS

I have heard authors complain about three and four-star reviews on those sites. I absolutely understand where those authors are coming from, but if every “review” is five stars, then what do five stars even mean anymore? Don’t we all know or at least suspect that those over-the-top positive reviews are written by family and friends of the author? And that includes, of course, online “friends.”

On the flip side, there is a disgusting amount of anonymous, rage-filled garbage on those sites aimed at these hard-working authors. We’re talking about people’s careers here. Sure, writers develop thick skin, but nobody’s skin is thick enough for some of the cruel nonsense on those sites.

WHAT DO I SAY ONLINE ABOUT BOOKS?

In the name of intellectual honesty, I want to state clearly that I have never claimed to write reviews on my blog. Okay, I wrote one called 50 Shades Overrated in March, but that was an exception. What I do instead is keep track of the books I’ve read and write pithy blurbs. If I say I “loved” it, I did. If I couldn’t stand a book, I probably didn’t finish it and you won’t see it on the list. (Again, 50 Shades aside.) I’m not going to tweet that I hated a book. And I’m not going to write a negative review on Goodreads or Amazon. I’m just not.

Generally if I devote an entire post to a book, (like I did with MWF Seeking BFF, The Happiness Project, or Click) the crux of the post is more about me than the book. This is, after all, my personal blog and not a book blog or an established place of literary review. That’s the beauty of ninabadzin.com, I get to write about whatever the heck I want.

AND NOW, AN ANNOUNCEMENT

So what is an avid or even a casual reader looking for suggestions supposed to do? I absolutely do not have the answer. (I’m hoping you’ll make suggestions below.) I do, however, have a cool announcement about a new project I’ve been invited to participate in called Great New Books.

Great New Books is an online book club led by avid readers (like me). We will pick one book a month and host discussions on the site. What makes us different from some of the other sites out there? We are not accepting pitches from PR representatives or authors. When it’s my turn to choose, I’ll pick a book I’ve been eager to discuss. There is no other criteria.

We’re still working out some of the other kinks, but I hope you’ll follow us on Facebook and Twitter to keep up with our book choices and chats. In the meantime, I will only respond to the name Oprah. Thanks.

Now please let me hear from you! Do you trust reviews on Amazon, Goodreads, or anywhere else online? What if you “know” an author online and don’t love the book? How do you handle it?

And finally, how do you decide what to read next? 

Nina (@NinaBadzin)

Nina is a freelance writer living in Minneapolis with her husband and four children. Her essays on parenting, marriage, friendship, improving my habits, social media etiquette, books, Jewish life and more appear in the Huffington Post, Kveller.com, The Jewish Daily Forward and on numerous other sites. She's thrilled to participate in the 2013 cast of Listen to Your Mother in the Twin Cities and to co-lead the book review site GreatNewBooks.org.

Latest posts by Nina (@NinaBadzin) (see all)

111 Responses to Can Readers Trust Book Reviews Online?
  1. Al riske
    August 9, 2012 | 1:08 pm

    Reviews are supposed to help readers find something they will like among the millions of choices out there — or avoid something they won’t like. But a bad review of an unknown writer doesn’t help anyone. Write no review and chances are good that no one will even know about the book, much less buy it. But Shades of Grey is a different story. You can’t avoid hearing about it and wondering what all the fuss is about — so Fifty Shades Overrated is a good exception to your standard practice, Nina, of ignoring bad books.

    • Nina Badzin
      August 13, 2012 | 8:53 am

      Hi Al, Thanks for your comment. YES, 50 Shades does seem to be the exception to every rule about EVERYTHING in publishing doesn’t it?

  2. Paula (@geekyshopaholic)
    August 9, 2012 | 4:05 pm

    For the most part I don’t trust reviews on Amazon. Generally, I only read them, if the description of a book is kind of vague, and I want a better idea of what the book is about. I will also read the reviews of Kindle editions just to see if there is any issue with the formatting. I find the reviews helpful in these cases, but not much for judging the quality of a book.

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  4. Shannon Pruitt from 'Mynewfavoriteday'
    August 9, 2012 | 8:47 pm

    So excited you are doing this Nina! I always tend to agree with your selections and enjoy seeing what you choose. Hope you are well!

  5. Hallie Sawyer (@Hallie_Sawyer)
    August 9, 2012 | 9:06 pm

    Thanks for the shout-out, Nina. It is good to hear the same things repeated over and over; recommendations by friends are more important than reviews by strangers. There are some book bloggers out there that I trust and take their reviews to heart. Andrea (www.greatthoughts.com) and Erika Robuck (www.erikarobuck.com) are two that come to mind.

    Enjoyed reading everyone’s comments and opinions. Nina, your blog rocks! You have the best readers!

    • Nina Badzin
      August 13, 2012 | 8:59 am

      You’re a hit around here, Hallie! Thanks for those recommendations. Of course I know and admire Erika. Great to hear about the other blog too.

  6. Galit Breen (@GalitBreen)
    August 9, 2012 | 9:46 pm

    I love this convo, Nina!

    {I think another fab topic would be what makes you trust a reviewer/blogger/recommender!}

    And congrats on the new venture! So very exciting!

    xo

  7. Stephanie (@supermomboots)
    August 9, 2012 | 10:05 pm

    I am a prolific reader. I stay up late to read a book that has grabbed me. I read while waiting at the Dr., in airplanes, as a passenger in a car sometime. Basically, I read whenever and wherever I can. I do not, however, choose my books based on reviews or how many stars it may have on any particular site. I have loved books that have been trashed by many people and hated books that critics and reviewers gush over (hello Game of Thrones. How that became popular enough to be made into a TV series, I will never understand!) but I will read a book based on the recommendation of a friend. Whether it is a real life or an online friend does not make a difference. If I have a relationship with the person I have trust in their taste. It does not always mean I agree in the end but I have had more success finding books I love that way than through any online review or book club. Even if the said book club starts with the letter “O” ;)

    • Nina Badzin
      August 13, 2012 | 9:01 am

      Great comment here!

      I have not read the Games of Thrones series. But of course I have wondered what the fuss is all about!

  8. TheJackB
    August 10, 2012 | 2:57 am

    I don’t review many books online but if I do I have no problem saying that I disliked it or that it didn’t “do it” for me. It can be done in a professional and polite manner.

    I don’t read many book reviews online but that is because I prefer to hear from friends and relatives I know. It is not that I think that people are faking reviews (although I am sure some are) I am jammed for time and know that I trust the opinions of those I ask.

  9. The Bumble Files
    August 10, 2012 | 9:26 am

    So little time, so many books to read. I never have a shortage of books to read, although I always like a great recommendation. I usually get recommendations from friends and my mom, who is an avid reader always reading the very latest. She’s read everything. I also share books from friends. Usually once I’ve read something I don’t mind giving it away to a friend to give away to someone else. That said, I would be interested in your Great New Books book club. What a great idea. I always take online reviews with a grain of salt because it’s true you may never know a reviewer’s motivation for providing one in the first place. I think an online club would be more valuable to me.

    • Nina Badzin
      August 13, 2012 | 10:46 pm

      The book club will be bringing new titles to me as well since I only get to choose the book ONE month. I haven’t read August’s pick yet–THE RIVER WITCH–but I plan to get right on it.

      • The Bumble Files
        August 14, 2012 | 12:04 am

        Hi Nina. I didn’t realize that you didn’t get to choose. Sorry if I missed something. Oh. I hope they choose good ones, then. Happy reading! I look forward to checking out the books, too.

        • Nina Badzin
          August 15, 2012 | 11:10 am

          I for sure get to choose one month. I think I’m doing June.

  10. Jess Witkins
    August 10, 2012 | 9:49 pm

    Amazing article, Nina! I’ve thought the same thing, how trustworthy are all these reviews raving about every book out there. I love Goodreads for the reason I can see a fair mix and read why they like or don’t like the book.

    But I’m with you in that if I didn’t like a book, I’m just not going to blog about it. I do wish to be published some day and just because I didn’t care for one title by an author doesn’t mean I don’t respect what they put into the work of crafting it.

    Looking forward to GNB!

  11. Lisa Regan
    August 11, 2012 | 9:26 pm

    I am the same way. I just don’t say negative things about other writers. If I don’t like a book, I typically will not finish it so I wouldn’t be able to speak intelligently about it anyway. But yeah, I don’t bother blogging or tweeting about books I hated. I’d much rather talk about books I loved. I always read the reviews and it’s true a lot of good reviews will make me more likely to buy a book but even an even split of good and bad reviews will make me buy the book because that makes me really curious and I will want to draw my own conclusions! Honestly though, if a friend of mine reads my book and they rave about it to me, I would ask them to put their thoughts into an Amazon review. Whether they do or not is up to them but if people like my book, I want them to say so. The new book club sounds exciting. What genres are you taking? My debut novel is out in December!

    • Nina Badzin
      August 13, 2012 | 11:04 pm

      Hi Lisa! Great to see you here and thanks for chiming in about reviews. I’m sure as an author it’s an especially tricky area to navigate.

      As for Great New Books, we’re not taking free books or anything from authors and PR people because we want the process to be purely reader based. There are six of us and we each get to choose the book one month. The other six months the blog followers will vote. We’re to keep it as “old school” as possible–you know, if you forget that it’s a BLOG. ;)

      • Lisa Regan
        August 13, 2012 | 11:12 pm

        I totally misread that you were NOT taking pitches from authors! Duh! So sorry. Didn’t mean to be obnoxious. But I have always really respected your opinion is all. Anyway, I think keeping it old school is a great idea actually. It will eliminate a lot of “political” problems among readers, writers and bloggers. Again, sorry that I misread that! Must get my eyes checked!!!

        • Nina Badzin
          August 13, 2012 | 11:18 pm

          Lisa, you didn’t misread it. I don’t think we said it anywhere! We should!

  12. popegrutch
    August 13, 2012 | 11:35 am

    As a serious reviewer with over 200 reviews on goodreads, it concerns me that my substantive analyses are being lumped in with the dreck. On the other hand, most of the points raised here are valid, in relation to most non-professional reviews. It seems to me that what is needed is more discernment among readers. Part of the problem here is also that this writer seems to think that there are only two kinds of reviews: “positive” or “negative” (aka “snarky”). To anyone trained in critical thinking, this dichotomy is sheer nonsense. My reviews include serious consideration of the problems with each book (and pretty much all books have problems), and also discuss areas in which the author succeeded. In some cases one will outweigh the other, but this doesn’t mean I’m being “snarky” about it if negative, or that I ignore the mistakes when my reviews fall on the more positive side. http://www.goodreads.com/user/show/1938544-michael

  13. Jolina Petersheim
    August 13, 2012 | 12:56 pm

    I love the idea behind Great New Books! I can’t wait to read through the discussions.

  14. jpon
    August 13, 2012 | 7:46 pm

    Congratulations on placing your post with Huffpo. You inspired me to write a post of my own on book reviewing, which was picked up as a WordPress “Freshly Pressed” post and received a huge number of hits and comments. Clearly readers are very interested in this topic.

  15. Stacy S. Jensen
    August 14, 2012 | 4:41 pm

    I wasn’t able to post a comment on HuffPo earlier. It’s interesting. I like to look at a variety of reviews to get an idea about a book. Some people will review a book poorly, because it’s not what they expected. I look at several reviews and the blurbs, etc. for the book to get a feel of whether this is true or not. As I’ve been purchasing required textbooks for a few classes, I have to laugh a little at the horrible reviews and just hope the instructor will fill in the gaps. Some reviews are not very flattering, but I have to purchase the book.

  16. katkasia
    August 16, 2012 | 2:34 am

    Great New Books sounds like a terrific initiative – and free of any obligations to any author or publisher. I do know just what you mean though – I’ve been sucked in to buying a book with several five star reviews, only to find out that the book is poorly written and edited, and that those reviews were probably written by family and friends. I’ve also been put in the position of being asked to ‘swap’ reviews with another author, who then went on to say that yes, the review had to be ‘honest’, but only if I gave it five stars! Somehow I think I would have trouble selling out to that degree. If I like it – then by all means, but I couldn’t bring myself to do it falsely.

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